Woolworths Newcastle West

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4.2

( 8 reviews )

Supermarket

Closed 07:00 AM - 10:00 PM See Hours

23 Steel St, Newcastle West NSW 2302, Australia

+61 2490-227-38

Welcome to Woolworths Newcastle West, a renowned brand synonymous with quality and convenience. Nestled in the heart of the vibrant city, our store offers a wide range of grocery items, ensuring you never have to compromise on freshness or variety. With over 1,048 glowing reviews, our commitment to exceptional customer service is evident. Our clean and organized store layout, ample parking facilities, and efficient self-checkout counters make for a seamless shopping experience. From our pristine shelves stocked with high-quality produce to our top-notch meat and bakery sections, we strive to meet the diverse needs of our valued customers. Situated in a convenient shopping center, Woolworths Newcastle West is the go-to destination for all your grocery needs. Join us today and experience the unparalleled satisfaction of shopping at Woolworths Newcastle West.

Amenities and More

Wheelchair-accessible entrance
NFC mobile payments
No-contact delivery
Prepared foods
In-store pick-up
Plastic bags

Reviews

4.2/5

8 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Bernard wong

March 22, 2024

My just. 2 year old daughter was running at full speed, and bit her lip when experiencing a gravitational issue. A lovely staff member, Katrina, helped me and brought a smile to my daughter's face when she was hurt and away from her mum. We love Katrina, thank you 💖 …

Tiffiny john

March 22, 2024

Asked a staff member to cut a chicken in half for me, and she said that she was busy and to come back in 10 minutes. Came back in 10 minutes, and then she started carrying on about having to do it. It was like it was a real effort for her. So I grabbed a full chicken and didn't bother her anymore with my requests. Unfortunately, and from what I have seen so far, is that customer service in Newcastle is not very good. Would give Woolworths Newcastle West 0 stars if I could. I am a paying customer, and I expect good customer service at the very least.

Jen cooper

March 22, 2024

Today 23/12 deli staff non existent, waited 5 mins to be attended and being the only one at the deli. Other staff standing talking and even after seeing me continued what they were doing. And thumbs down to the girl working on self serve checkouts with a rude comment made to me which was unnecessary. Taking out your frustrations on random people is rude.

Shuai liu

March 22, 2024

I am a uber delivery driver and the lady at the front desk name is Kiri and she is very rude to the uber drivers, she has no respect for us and she treats us with rude manner. I sled for the manager to talk about this but she even refused to call the manager for us.

Kyle grahm

March 22, 2024

Great service. I exchanged Woolworths brand decaf coffee because it didn't taste like anything. The lady was very helpful and happy for me to exchange it.

Steven dixon

March 22, 2024

I choose to shop here every week for the simple reason I live in Stockton and IGA is close to me but much rather travel here for the quality and price is definitely worth my time and money big thanks to Woolworths west for all my shopping needs.

Olga koltsova

March 22, 2024

Good location. A one-stop for all your grocery needs.

Gaëtan lc

March 22, 2024

This one particular manager that accidentally sold me an Optus recharge kept it for himself.Out of his money he purchased a Telstra recharge 10 dollars to help me out as I live alone.Outstanding customer service xxz